Background: Dylan Johnson (WTOC). Inset: FILE – The sign outside a McDonald’s restaurant is seen in Pittsburgh, June 25, 2019. (AP Photo/Gene J. Puskar, File)
A Georgia man was trying to report a possible break-in at his home and called 911 — but the dispatcher who took the call was apparently distracted by a McDonald’s order at the time.
Local CBS affiliate WTOC recently conducted an investigation into possible issues at the 911 call center in Georgia’s Chatham County. According to the report, “thousands” of calls end up being abandoned by the callers every month due to a lack of responsiveness by dispatchers. But in the case of one caller, the dispatcher picked up — while she was seemingly dividing her attention between a frightened citizen and her breakfast order.
