Bank of America depends on client feedback when approaching innovation. “We’re always gathering feedback from our clients to understand what their emerging needs are, and if there is a solution that we need to develop to help address those needs,” Mary Hines Droesch, head of product for consumer, business and wealth management banking and lending…
Ioana Neamțu, Umang Khetan, Jian Li and Ishita Sen What do the 2023 Silicon Valley Bank collapse and the 2022 UK pension fund crisis have in common? Interest rate risk. Several sectors in the economy run significant asset-liability mismatch that makes them vulnerable to rapid interest rate changes: pension funds and insurers have short-term cash…
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Citi Ventures is aware and wary of a potential hype cycle relating to AI and aims to avoid investing in overvalued startups. “The over-hype, under-hype cycle is something that happens continuously, and AI has not been immune to that,” Managing Director Luis Valdich told Bank Automation News. “We try to make investment decisions carefully…
Middle-market businesses are tapping AI and automation to expand their operations in the short term. Fifty-four percent of small businesses will integrate some form of AI in the next six months, a 10% year-over-year increase from the fourth quarter of 2023, according to KeyBank’s Middle Market Sentiment report, released last week. Post-pandemic, middle-market businesses had…
First Citizens Bank and Silicon Valley Bank are slowly integrating their tech stacks while keeping their individual digital road maps relatively separate. “There has been a period of isolation where First Citizens wanted us to complete our digital journey and road map,” Milton Santiago, head of global digital solutions at SVB, told Bank Automation News….
Esquire Bank considers client needs when determining where to invest in products and innovation. The New York-based bank, which provides small businesses lending and litigation finance, is working on customized lending for its litigation platform that is expected to roll out early next year, Chief Executive Andrew Sagliocca tells Bank Automation News on this episode…
Wells Fargo looks across all of its business lines when making investment decisions and selecting technology vendors. For the $1.7 trillion bank, working with vendors is “about the direction of the firm, our customer-forward focus and then thinking about intention and modernizing our core infrastructure,” Jazz Samra, head of strategic partnerships and innovation initiatives, told…
Banks have traditionally been the lenders of choice for small businesses, but there are alternatives — at least in the legal industry. Alternative asset management firm Legalist, which has $1 billion assets under management, is tapping AI within the origination process to offer litigation finance to its clients, Eva Shang, general partner and chief executive…
TD Bank announced a flurry of executive changes, including the retirement of its chief executive and the CEO of TD Securities. Riaz Ahmed, group head of wholesale banking and president and Chief Executive of TD Securities, will retire in January after three decades at the bank, a Sept. 19 release stated. “Riaz has helped define…
