Auto lenders lean into AI for customer service

Auto lenders lean into AI for customer service

Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses for underwriting.   Subprime auto lenders can use AI to ensure staff and resources are assigned to tasks that help navigate affordability challenges, operational costs and credit risk, Harvey Singh, chief operating officer at Veros Credit, said during a…

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Comparison Sites – Pros & Cons

Comparison Sites – Pros & Cons

The UK has become a nation which is dependent on the data provided by comparison sites but is this such a good thing? Gone are the days of sitting with a phone book, ringing round all the insurance companies yourself. The internet made collecting quotes easier, but it still required visiting many different providers. Enter…

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Unraveling the Mysteries of Complex Investment Terms – A Guide for Real People

Unraveling the Mysteries of Complex Investment Terms – A Guide for Real People

Union Bank October 2, 2023 At Union Bank, we think making investing accessible to everyone, regardless of your background or experience. That’s why we’re excited to launch our next generation investment management app! This easy-to-use app makes managing your investments simple, approachable and enjoyable. In fact, you can start investing with as little as 10…

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How Citizens is prepping for open banking

How Citizens is prepping for open banking

Citizens Bank is investing in its API infrastructure, migrating operations to the cloud and teaming up with vendors to ready its operations for impending open banking regulations expected to be finalized in the United States in the fall.  “We have been investing in this for over three years,” Michael Ruttledge, chief information officer and head…

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A summary measure for UK households’ resilience – Bank Underground

A summary measure for UK households’ resilience – Bank Underground

Vania Esady and Stephen Burgess A summary measure for UK households’ resilience High levels of household debt have been shown to amplify recessions. For example, in the global financial crisis (GFC), UK households with more debt tended to cut back their spending disproportionately, amplifying aggregate demand effects and potentially making the recession worse. High levels…

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DWP To Check Bank Accounts

DWP To Check Bank Accounts

The Department for Work and Pensions (DWP) oversees benefits and pensions in the UK. As part of their oversight and to check if the correct amount of funds are being sent to individuals and prevent fraud, the DWP can and do run checks on bank accounts. While this process worries some, understanding the reasons behind…

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