Modern apologies

Modern apologies

The AI driven voice mail system said, “I’m sorry, I didn’t understand you.” Of course, there is no “I” and by most definitions of sorry, it’s not. But it made me feel better. The overworked and slightly bitter front desk person who was the frontline flotsam in a poorly designed system couldn’t be bothered. Even…

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The Story or the Storyteller?

The Story or the Storyteller?

Does trust begin with the story or the storyteller? I’d argue they should be on equal footing at the start. For example, I can shout out loud in a quiet restaurant and make people aware of me. But who they think I am and what I shout are equally important factors in whether people behave…

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4 Easy Ways to Make Better Instagram Reels

4 Easy Ways to Make Better Instagram Reels

Are you struggling to make Reels? Does your video content strategy need to change? In this article, we’ll explore four easy ways to make better Instagram Reels. Why Instagram Reels Matter Instagram Reels have become an important tool for businesses and creators to reach new audiences. However, many people struggle to create engaging Reel content. …

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