To be heard | Seth’s Blog

To be heard | Seth’s Blog

Big company customer service has evolved to be pointless, a useless shadow of its former self. Big companies can’t take responsibility, only humans can. And when we depersonalize our interactions and work to minimize the time spent and use a refund or policy to ‘make it right’, we forget what service is usually for. It’s…

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AI-Generated Content 101 for Marketers and Creators

AI-Generated Content 101 for Marketers and Creators

The pros are of using AI for content are obvious: content gets done faster, cheaper, and often technically better. But there are cons, too, like the fact that AI-generated content wears a stigma of cheating, a lazy shortcut. In fact, one study showed that most people would rather wait years for a lower-quality, human-written book…

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A Guide for Winning the Searcher, Not Just the SERP

A Guide for Winning the Searcher, Not Just the SERP

UX and SEO are interconnected in more ways than many people realize. User interactions, also called UX signals or user signals, include things like clicks, scrolls, swipes, and mouse hovers. These now play a major role in how Google ranks content and which brands gain more visibility in search results. Here’s everything you need to…

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Without compromise | Seth’s Blog

Without compromise | Seth’s Blog

This, in itself, is a compromise. When we insist that our vision be accepted, completely, without alteration, we’ve already compromised. It might be that we’ve settled for a much smaller audience of people. Or it could be that the laws of physics get in the way, and our no-compromise solution is so heavy, so expensive…

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Ject! | Seth’s Blog

Ject! | Seth’s Blog

Ject! | Seth’s Blog We spend a lot of time responding and reacting to the throws of others. Ejected, rejected, projected, interjected… No one dejects you, of course, but it’s easy to feel dejected. Perhaps this is a good moment to take initiative, which is rarely given on its own. No one…

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