Upstart Holdings, Inc. (UPST) Presents at Goldman Sachs Communicopia

Upstart Holdings, Inc. (UPST) Presents at Goldman Sachs Communicopia


Upstart Holdings, Inc. (NASDAQ:UPST) Goldman Sachs Communicopia + Technology Conference 2025 September 8, 2025 1:10 PM EDT

Company Participants

David Girouard – Co-Founder, President, CEO & Chairperson of the Board

Conference Call Participants

William Nance – Goldman Sachs Group, Inc., Research Division

Presentation

William Nance
Research Analyst

Up next, we have Dave Girouard, CEO and Co-Founder of Upstart. Dave, thank you for being here. I want to start. I’ll do a little housekeeping first. Today’s discussion may contain forward-looking statements that relate to future results and events, which are based on Upstart’s information available today and are subject to risks and uncertainties. Actual results may differ materially from these forward-looking statements. The discussion may also include non-GAAP financial metrics, which are not a substitute for GAAP metrics. Please refer to the company’s filings with the SEC and its IR website for additional information, including GAAP and non-GAAP reconciliations, along with other disclosures.

David Girouard
Co-Founder, President, CEO & Chairperson of the Board

Thanks, Will.

Question-and-Answer Session

William Nance
Goldman Sachs Group, Inc., Research Division

Thanks for being here. Okay. So maybe we could start with big picture. Upstart is a lender that uses advanced machine learning techniques to make credit decisions. So can you talk about the importance of AI in your models and how you think about the extent to which you can improve upon the credit outcomes of other lenders using more traditional methods?

David Girouard
Co-Founder, President, CEO & Chairperson of the Board

Sure. First of all, I wouldn’t describe us as a lender. I would say we’re a lending marketplace. There are hundreds of lenders and private credit institutions, et cetera. We’re more a market maker in the middle. But the whole premise of our business is that lending and credit can be completely modernized in ways that take advantage of technology like



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